Cookies Policy

Version: 03-03-2025

At 2Touch.shop, part of Lovance B.V., we use cookies and similar technologies to enhance your user experience and ensure our website functions optimally. In this cookie policy, we explain which cookies we use, why we use them, and how you can manage them.

1. What are cookies?

Cookies are small text files stored on your device when you visit our website. They help us ensure the website functions correctly, remember your preferences, and collect statistics.

2. What cookies do we use?

We use different types of cookies, categorized into four groups:

2.1 Essential Cookies (Functional)

These cookies are necessary for our website to function properly. Without them, you cannot add products to your shopping cart or complete a secure checkout.

✅ Examples:

Remembering login credentials
Shopping cart and checkout functionality
Security and fraud prevention

⚠️ You cannot disable these cookies.

2.2 Analytical Cookies (Statistics)

These cookies help us analyze and improve website usage. They collect data on visitor behavior but do not contain personal information.

✅ We use:

Google Analytics (IP anonymization)
Hotjar (user interaction analysis)

2.3 Marketing Cookies (Tracking & Ads)

Marketing cookies allow us to personalize ads and show relevant offers based on your browsing behavior.

✅ We use:

Facebook Pixel (targeted ads on Facebook & Instagram)
Google Ads (personalized search and display ads)
TikTok Pixel (advertising optimization)

⚠️ We only place these cookies if you give consent.

2.4 Social Media & Embedded Content

Some pages contain embedded content from platforms such as YouTube, Instagram, or TikTok. These services may place their own cookies to track your interactions.

When you first visit our website, you will see a cookie banner where you can set your preferences. You can change your settings anytime via:

1️⃣ The cookie settings at the bottom of our website

2️⃣ Your browser settings:

Chrome
Firefox
Safari
Edge

4. How long are cookies stored?

The storage duration of cookies depends on their type:

Session cookies: Automatically deleted when you close your browser.
Persistent cookies: Stored for days to years, depending on their function.

5. Third-Party Cookies

We collaborate with external parties such as Google, Facebook, and payment providers. They may also place cookies. We have no control over how they use cookies. For more details, check their privacy policies:

Google Analytics – Privacy Policy
Facebook Pixel – Privacy Policy
TikTok Pixel – Privacy Policy

We may update this cookie policy if our website or regulations change. The latest version will always be available on our website.

7. Contact Information

📍 2Touch.shop – Part of Lovance B.V.
Cornelis Vermuydenstraat 29
1018 RN Amsterdam

📧 Email: info@2touch.shop
📞 Phone/WhatsApp: +31 6 133 77 207

Do you have any questions about this cookie policy? Feel free to contact us! 🚀