{"id":76379,"date":"2025-03-18T15:54:16","date_gmt":"2025-03-18T14:54:16","guid":{"rendered":"https:\/\/2touch.proper.media\/dien-een-klacht-in\/"},"modified":"2025-12-22T16:00:34","modified_gmt":"2025-12-22T15:00:34","slug":"dien-een-klacht-in","status":"publish","type":"page","link":"https:\/\/2touch.proper.media\/nl\/dien-een-klacht-in\/","title":{"rendered":"Dien een klacht in"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.5″ _module_preset=”default” background_color=”gcid-heading-color” custom_padding=”30px||30px||true|false” custom_padding_tablet=”0px||0px||true|false” custom_padding_phone=”0px||0px||true|false” hover_enabled=”0″ locked=”off” global_colors_info=”{%22gcid-heading-color%22:%91%22background_color%22%93}” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][dipl_breadcrumb breadcrumb_layout=”layout2″ separator_text=”\/” separator_size=”14px” separator_color=”rgba(255,255,255,0.5)” use_home_link_custom_text=”off” _builder_version=”4.27.5″ _module_preset=”default” global_text_settings_text_align=”center” text_text_color=”rgba(255,255,255,0.5)” link_text_color=”gcid-primary-color” hover_enabled=”0″ global_colors_info=”{%22gcid-primary-color%22:%91%22link_text_color%22%93}” global_text_settings_font_size_last_edited=”on|phone” sticky_enabled=”0″ global_text_settings_font_size_phone=”13px”][\/dipl_breadcrumb][et_pb_text _builder_version=”4.27.5″ _dynamic_attributes=”content” _module_preset=”default” header_font=”Montserrat|600||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”40px” custom_margin=”-7px|||||” header_font_size_tablet=”” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjxcL2gxPiJ9fQ==@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”Rij” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.5″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” text_font_size=”18px” sticky_enabled=”0″]<\/p>\n

Wil je een klacht indienen?<\/h3>\n

We doen altijd ons best om u snel en correct te helpen. Er kunnen echter momenten zijn waarop je niet tevreden bent. We horen er graag over zodat we een geschikte oplossing voor uw klacht kunnen vinden en onze service kunnen blijven verbeteren. <\/p>\n

Als u een klacht over ons heeft, neem dan contact op met onze klantenservice door een bericht naar info@2touch.shop<\/strong><\/a> te sturen.<\/p>\n

We reageren doorgaans binnen \u00e9\u00e9n werkdag<\/strong> op alle klantenserviceberichten. Als je klacht meer tijd nodig heeft om op te lossen, word je per e-mail ge\u00efnformeerd. U ontvangt uiterlijk twee dagen<\/strong> een inhoudelijk antwoord. <\/p>\n

Als u niet tevreden bent met onze oplossing, kunt u contact opnemen met de Dispute Committee<\/strong>:<\/p>\n

Geschilcommissie Thuiswinkel<\/strong>
\nP.O. Box 90600, 2509 LP Den Haag
\nVoor meer informatie, bezoek www.sgc.nl<\/strong><\/a><\/p>\n

U kunt uw klacht ook indienen bij het Dispute Committee via het European ODR Platform<\/strong>:
\nhttp:\/\/ec.europa.eu\/consumers\/odr\/<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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  1. \n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tHome<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ol>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Wil je een klacht indienen? We doen altijd ons best om u snel en correct te helpen. Er kunnen echter momenten zijn waarop je niet tevreden bent. We horen er graag over zodat we een geschikte oplossing voor uw klacht […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","bwfblock_default_font":"","footnotes":""},"class_list":["post-76379","page","type-page","status-publish","hentry"],"yoast_head":"\nDien een klacht in - 2Touch<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dien een klacht in - 2Touch\" \/>\n<meta property=\"og:description\" content=\"Wil je een klacht indienen? We doen altijd ons best om u snel en correct te helpen. Er kunnen echter momenten zijn waarop je niet tevreden bent. 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